Privacy Policy

Last updated: 22 September 2026 VIZIT Real Estate ("VIZIT", "we", "us", "our") operates vizit.net and the VIZIT booking platform, offering both short-term stays (VIZIT Experience) and long-term rentals (VIZIT Stays). 1. Information We Collect We collect information you provide directly, including your name, email address, phone number, government ID (where required for check-in), and payment details submitted through our payment processor. We also collect booking details such as check-in/check-out dates, property preferences, and communications with our team. 2. How We Use Your Information We use your information to process bookings and lease agreements, communicate with you about your stay, process payments and refunds, comply with legal and regulatory obligations, and improve our services. 3. Payment Information Payments are processed by Paymob, a licensed payment service provider regulated in Egypt. VIZIT does not store your full card number, CVV, or card PIN on our servers — this data is handled directly by Paymob in accordance with PCI-DSS security standards. 4. Sharing Your Information We share reservation details with the property owner and, for VIZIT Experience stays, with Hostaway (our property management and channel-distribution system) to coordinate your booking. We do not sell your personal information to third parties. 5. Data Retention We retain booking and payment records for as long as required for legal, tax, and accounting purposes under Egyptian law, and for [X years] after your last interaction with us. 6. Cookies Our website uses cookies to maintain your booking session and improve site functionality. You can disable cookies in your browser, though this may affect your ability to complete a booking. 7. Your Rights You may request access to, correction of, or deletion of your personal information by contacting us at info@vizit.net, subject to our legal obligation to retain certain records. 8. Data Security We use industry-standard measures to protect your information, including encrypted storage of sensitive contact details and secure, PCI-DSS-compliant payment processing. 9. Children's Privacy Our services are not directed at individuals under 18, and we do not knowingly collect information from minors. 10. Changes to This Policy We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. 11. Contact Us Questions about this policy can be sent to info@vizit.net or via WhatsApp at the number listed in our site footer.